This Privacy Policy describes how Ramanshree Namkeen (“Company”, “we”, “our”, “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. COMPANY INFORMATION
Business Name: Ramanshree Namkeen
Registered Address: 191/3, Nehru Nagar, Indore, Madhya Pradesh, 452008
Email: ramanshreenamkeen@gmail.com
Phone: +91 98270 95504
FSSAI License No.: 11422850000980
GSTIN : 23AIBPR0592B1ZP
2. INFORMATION WE COLLECT
We collect information in the following ways:
2.1 Information You Provide
When you place an order or create an account, we may collect:
- Full Name
- Mobile Number
- Email Address
- Billing Address
- Shipping Address
- Order Details
- Payment Information (processed securely via third-party gateways)
2.2 Automatically Collected Information
When you browse our website, we may automatically collect:
- IP Address
- Browser type and version
- Device type
- Pages visited
- Time spent on pages
- Referring website
3. PURPOSE OF DATA COLLECTION
We use collected information for:
- Processing and fulfilling orders
- Providing shipping updates
- Customer support
- Improving website functionality
- Sending promotional messages (only with consent)
- Fraud prevention and security monitoring
- Legal compliance under Indian laws
4. PAYMENT SECURITY
All online payments are processed through secure third-party payment gateways compliant with RBI guidelines.
Ramanshree Namkeen does not store:
- Card numbers
- CVV
- Net banking credentials
5. SHARING OF INFORMATION
We do not sell or rent personal data.
Information may be shared with:
- Courier & logistics partners
- Payment gateway providers
- IT service providers
- Government or regulatory authorities (when legally required)
All third parties are obligated to maintain confidentiality.
6. COOKIES POLICY
We use cookies to:
- Maintain shopping cart sessions
- Improve user experience
- Analyze traffic and performance
Users can disable cookies through browser settings. Certain features may not function properly if cookies are disabled.
7. DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards to protect your data.
However, no internet transmission is completely secure, and we cannot guarantee absolute security.
8. DATA RETENTION
We retain personal information:
- As long as required to fulfill orders
- For accounting and tax compliance
- To resolve disputes
- As required under applicable Indian laws
9. YOUR RIGHTS
You may:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion (subject to legal retention requirements)
- Withdraw marketing consent at any time
To exercise these rights, contact us at:
ramanshreenamkeen@gmail.com
10. CHILDREN’S PRIVACY
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.
11. THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
12. CHANGES TO THIS POLICY
We reserve the right to update this Privacy Policy at any time.
Changes will be effective immediately upon posting on this page.
13. GRIEVANCE OFFICER (As per IT Act, India)
Email: ramanshreenamkeen@gmail.com
Phone: +91 98270 95504
Address: 191/3, Nehru Nagar, Indore, Madhya Pradesh, 452008
Users may contact the Grievance Officer for any concerns related to data protection.
14. CONSENT
By using our website and providing your information, you consent to the collection and use of information as described in this Privacy Policy.